When I do so, I get a message stating the computer encountered a serious problem and would I like to report it to Microsoft. (How do I do that?) The blue screen makes me restart the computer. However, when I try to check for problems with Spybot, my screen turns blue stating to update drivers. I also ran ClamWin, Ad-aware, and Vundofix and got the same result. I ran Zone Alarm anti-virus and anti-spyware and found no problems. I went to Firefox website, where I read it was spyware that caused it. I started to see pop-ups with Firefox, even when I had pop-ups blocked. I'm not computer savy, so I could really use your help.
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